Order Cancellation
- Orders can be canceled within 24 hours of purchase, provided that production has not started.
- Once production begins, cancellations are not permitted.
- If you wish to cancel your order, please contact us immediately at designdeck.co.in with your order details.
Refund Policy
- Custom Orders: Due to the personalized nature of our products, we do not offer refunds unless the item is defective or incorrect.
- Defective or Incorrect Orders: If you receive a product that is damaged, defective, or different from what you ordered, you may request a replacement or refund.
- Reporting Issues: You must notify us within 7 days of delivery with clear photos of the defect or incorrect item.
- Return Condition: Items must be returned in unused condition with original packaging.
- Refund Processing: Approved refunds will be issued to the original payment method within15 business days after inspection of the returned product.
Exemptions
- We do not offer refunds or exchanges for incorrect sizes, colors, or design preferences if the order matches the specifications provided by the customer.
- Shipping costs are non-refundable, except in cases of a defective product.
For any questions regarding refunds or cancellations, please contact us at admin@designdeck.co.in or +91 9830376984
Would you like to make any adjustments to this policy?